*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications<ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state</li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted</li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately</li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription</li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication</li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul>Preferred Qualifications<ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $21.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

public

Pharmacy Technician

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management<ul><li>Work effectively with store management and store crews</li><li>Supervise the store's crew through assigning, directing and following up of all activities</li><li>Effectively communicate information both to and from store management and crews 2. Customer Service</li><li>Assist customers with their questions, problems and complaints</li><li>Promote CVS customer service culture. (Greet, offer help, and thank)</li><li>Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers</li><li>Maintain customer/patient confidentiality</li><li></li><li>Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications<ul><li>Experience in retail</li></ul>Education High School diploma or equivalent preferred but not required.</li></ul>Pay Range The typical pay range for this role is: $0.00 - $0.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/31/2024

Shift Supervisor Trainee

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The District Support Pharmacist Leader, DLEL (DSPL, DLEL) plays a critical role in cultivating a culture of excellence in pharmacies across their market. An inspiring coach and leader of people, the DSPL, DLEL is focused on building community and comradery among District Support Pharmacists (Floater Pharmacists) by identifying and addressing performance opportunities through promoting general best practices and change management efforts. They will also support novel program awareness, onboard newly hired Pharmacists, facilitate the transition of new Pharmacist Graduates, and recognize colleagues for success. The DSPL, DLEL consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities. A role model for all, the DSPL, DLEL also demonstrates our Heart At Work behaviors, and sets the bar for other Pharmacists by their example. The DSPL, DLEL is responsible for the direct and effective management of all District Support Pharmacists (DSPs), specifically:<ul><li>Conducting weekly check-ins with all DSPs to ensure awareness and alignment to all corporate announcements and initiatives</li><li>Communicating weekly with DSPs to inform the group about District priorities and goals</li><li>Traveling the District and conducting monthly observations or store visits" to observe each DSP in action, providing in-the-moment coaching and feedback to aid in colleague development.</li><li>Teaching DSPs about new programs coming to the District either in person and/or via phone</li><li>Collecting, interpreting, and acting on feedback from pharmacy teams when DSPs have worked shifts</li><li>Supporting the improvement of pharmacy performance measures (e.g., WeCARE, mCC, mPC, CRS, etc.) by coaching DSPs and through consistent follow-up</li><li>In the normal course of observations, advocating for DSPs by providing additional ad hoc feedback, coaching, and support to Pharmacy Managers, Staff Pharmacists, and Technicians where needed, and providing visibility to the DL, RX of any perceived performance gaps for these colleagues</li><li>Conducting new Pharmacist onboarding for the District, including educating and training new Pharmacists on CVS workflow and best practices in their first 90 days of employment with CVS</li><li>Facilitating new Pharmacist Graduate transitioning, transforming the Graduate from an Intern to a fully operational Pharmacist with the ability to independently function and lead their own pharmacy team</li><li></li><li>Primary Job Duties & Responsibilities: 1. People Leadership, Management & Development</li><li>Support selection, hiring, promotion, and termination of DSPs.</li><li>Complete and deliver mid-year and annual performance evaluations for DSPs.</li><li>Align and engage DSP colleagues around common goals</li><li>Influence DSP behavior about novel programs in their district</li><li>Build a culture of connectedness and camaraderie amongst DSPs in group communications</li><li>Build a culture of trust and fairness between PMs and DSPs in the market</li><li>Travel the district to observe DSPs on the bench and provide in-the-moment coaching</li><li>Collect feedback on DSP performance; interpret and deliver feedback and recognition</li><li>Collect district-wide feedback from DSPs; interpret and deliver that feedback and recognition</li><li>Facilitate DSP training and development in group or singular settings as needed</li><li>Deliver targeted coaching and counseling for individual DSPs as needed</li><li>Partner with the DL, RX to evaluate and promote DSPs within the market</li><li>DSPL, DLEL partners with DPC to be aware of DSP vacations, attendance, and related information</li><li>Educate and train new hire Pharmacists on CVS workflow and best practices</li><li>Facilitate the transition of Grad Interns into the Pharmacist role once licensed</li><li></li><li>2. Business / Financial Planning</li><li>Actively review relevant business reports to support coaching and teaching for DSPs</li><li>Partner with DL, RX to create and facilitate action plans for DSPs</li><li>Partner with DL, RX to build profitable business and script growth through execution of clinical and patient care programs</li><li></li><li>3. Operations</li><li>Work the bench in stores across market to support the business needs</li><li>Share best practices of pharmacy operation across the market with all pharmacy teams</li><li>Lead the pharmacy team during each worked bench shift to engage and align on the top opportunities of the day and ensure all required work is delegated, followed up on, and completed prior to the end of each shift</li><li>Complete all operational tasks required of a Pharmacist working the bench (e.g. prescription fulfillment, register operations, oversee patient care, patient safety, inventory maintenance, and business operations) based on CVS policy/procedure and state-specific guidance.</li><li>Execute required Pharmacy quality assurance, compliance policies and Pharmacy SOPs</li><li>DSPL recommended as most appropriate coverage during short-term DL absence (i.e., myTime coverage)</li><li></li><li>4. Customer Service</li><li>Complete all customer service duties required of a Pharmacist, i.e.</li><li>Provide tailored, market-differentiated holistic health counseling</li><li>Provide wellness services (e.g., immunizations)</li><li>Focus on providing differentiated customer service</li><li>Support customer complaint resolution</li><li>Ensure closing the loop of feedback with customers in myCustomer connection</li><li>Follow-up with DSPs on feedback received via myCustomer Connection</li><li>Required Qualifications<ul><li>1+ years of experience as a Pharmacy Manager at CVS managing Pharmacists and business outcomes or equivalent retail leadership experience required</li><li>Currently employed as a licensed Pharmacist in at least one state the District covers</li><li>Completion if all required training for current role</li><li>Currently enrolled in the District Leader Emerging Leader (DLEL) program</li><li>Bachelor's degree</li></ul>Preferred Qualifications<ul><li>Completion of DevelopU for Leaders </li><li>Doctorate</li></ul>Education<ul><li>Bachelors Degree Required</li><li>Doctorate Preferred</li><li>Active Pharmacist License in the state where the District is located; active Pharmacist License in at least one state when the District covers more than one state</li></ul></li></ul>Pay Range The typical pay range for this role is: $70.00 - $87.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/31/2024 CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

Distr Support Pharm Ldr

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. This is a full-time field teleworker position that requires West Virginia residency. Travel is required 50% of the time or more. Field based travel locations may include member homes, residential treatment facilities, group homes, shelters, and detention facilities. Utilizes critical thinking and judgment to collaborate and inform the case management process, to facilitate appropriate healthcare outcomes for members by providing care coordination, support, and education for members through the use of care management tools and resources. Schedule is Monday-Friday standard business hours. No nights, no weekends, and no holidays. Evaluation of Members:<ul><li>Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member's needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services.</li><li>Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate. - Coordinates and implements assigned care plan activities and monitors care plan progress.</li></ul>Enhancement of Medical Appropriateness and Quality of Care:<ul><li>Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review to achieve optimal outcomes.</li><li>Identifies and escalates quality of care issues through established channels.</li><li>Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs.</li><li>Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.</li><li>Provides coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.</li><li>Helps member actively and knowledgably participate with their provider in healthcare decision-making.</li></ul>Monitoring, Evaluation and Documentation of Care:<ul><li>Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.</li></ul>Required Qualifications:<ul><li>2 years' experience in behavioral health, social services, or appropriate related field equivalent to program focus</li><li>West Virginia resident residing in one of the following counties: Cabell, Jackson, Lincoln, Mason, Putnam, Wayne, Wirt, or Wood county.</li><li>Must possess reliable transportation and be willing and able to travel in the assigned region 50% or more of the time. Mileage is reimbursed per our company expense reimbursement policy.</li><li>2+ years of experience with personal computer, keyboard, mouse, multi-system navigation; and MS Office Suite applications (Outlook, Word, Excel, SharePoint, Teams)</li></ul>Preferred Qualifications:<ul><li>Medicaid experience.</li><li>Waiver experience</li><li>Foster care experience</li><li>Crisis intervention skills</li><li>Managed care/utilization review experience</li><li>Case management and discharge planning experience</li><li>Familiarity with QuickBase</li></ul>Education:<ul><li>Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health or human services preferred (psychology, social work, marriage and family therapy, counseling).</li></ul>Pay Range The typical pay range for this role is: $19.52 - $36.78 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 06/09/2024

Analyst, Case Management - West Region - WV

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary: This is a full-time field teleworker position that requires West Virginia residency in the Central Region. Travel is required 50% of the time or more. Field based travel locations may include member homes, residential treatment facilities, group homes, shelters, and detention facilities. Qualified candidates must reside in the region, in one of the following counties: Braxton, Calhoun, Clay, Fayette, Gilmer, Kanawha, Nicholas, Roane, Or Webster County. The Case Manager RN (CM RN) is responsible for telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness. Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration. Services strategies policies and programs are comprised of network management and clinical coverage policies. This position is heavy community-based with some onsite presence at Department of Health and Human Resources (DHHR) offices. Schedule is Monday - Friday, 8am-5pm, standard business hours. No nights, weekends, or holidays. A flexible work schedule may be available after 6 months of service and with demonstrated performance and attendance. Fundamental Components:<ul><li>Conducts face to face member visits</li><li>Using clinical tools and information/data review, conducts an evaluation of member's needs and benefit plan eligibility and facilitates integrative functions as well as smooth transition to Aetna programs and plans.</li><li>Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.</li><li>Assesses information from various sources to address all conditions including co-morbid and multiple diagnoses that impact functionality.</li><li>Reviews prior claims to address potential impact on current case management and eligibility.</li><li>Using a holistic approach assess the need for a referral to clinical resources for assistance in determining functionality.</li><li>Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at case conferences for multidisciplinary focus to benefit overall claim management.</li><li>Utilizes case management processes in compliance with regulatory and company policies and procedures.</li><li>Utilizes interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation.</li><li>Effective communication skills, both verbal and written.</li><li>Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment.</li></ul>REQUIRED<ul><li>Must reside in one of the following counties in the Central Region: Braxton, Calhoun, Clay, Fayette, Gilmer, Kanawha, Nicholas, Roane, Or Webster County.</li><li>Registered Nurse with current unrestricted West Virginia (WV) license or Registered Nurse with current unrestricted WV or "multi-state privilege" license</li><li>5+ years' clinical practice experience</li><li>2+ years' experience with personal computer, keyboard, mouse, multi-system navigation; and MS Office Suite applications (Outlook, Word, Excel, SharePoint, Teams)</li><li>Must possess reliable transportation and be willing and able to travel in the assigned region 50% or more, of the time. Mileage is reimbursed per our company expense reimbursement policy.</li></ul>PREFERRED<ul><li>Medicaid experience</li><li>Waiver experience</li><li>Foster care experience</li><li>Crisis intervention skills</li><li>Managed care/utilization review experience</li><li>Certified Case Manager (CCM) certification</li><li>Case management experience in an integrated model</li><li>Case management and discharge planning experience</li><li>Familiarity with QuickBase</li><li>BSN degree preferred</li></ul>EDUCATION<ul><li>Associate's degree in nursing or nursing diploma required</li></ul>Pay Range The typical pay range for this role is: $54,095.60 - $116,800.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 06/15/2024 CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

CM RN Field - Central Region - WV

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. This is a full-time telework position. The hours for this role are M-F 8a-5p. Position Summary/Mission Aetna is an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. We collaborate with members, providers, and community organizations in pursuit of quality solutions that address the full continuum of our members' health care and social determinant needs. Dual Eligible Special Needs Plans (DSNP) members are enrolled in Medicare and Medicaid. Our Care Managers are frontline advocates for members who cannot advocate for themselves. Join us in this exciting opportunity as we grow and expand DSNP into new markets across the country. Fundamental Components <ul><li>Nurse Care Manager is responsible for assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness.</li><li>Develops a proactive plan of care to address identified issues to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness.</li><li>Uses clinical tools and information/data review to conduct an evaluation of member's needs and benefits.</li><li>Applies clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning.</li><li>Conducts assessments that consider information from various sources, such as claims, to address all conditions including co-morbid and multiple diagnoses that impact functionality.</li><li>Uses a holistic approach to assess the need for a referral to clinical resources and other interdisciplinary team members.</li><li>Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at interdisciplinary case conferences.</li><li>Utilizes case management processes in compliance with regulatory and company policies and procedures. Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation.</li></ul> Required Experience <ul><li>Must have active and unrestricted RN licensure in state of residence.</li><li>3+ years of clinical experience</li><li>2+ years of Case Management, Discharge Planning and/or Home Healthcare Coordination experience</li><li></li></ul> Preferred Experience <ul><li>Certified Case Manager</li><li>Excellent analytical and problem-solving skills.</li><li>Bilingual desired.</li><li>Effective communications, organizational, and interpersonal skills.</li><li>Ability to work independently.</li><li>Effective computer skills including navigating multiple systems and keyboarding.</li><li>Proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications.</li><li></li></ul> Education and Certification Requirements <ul><li>Bachelor's degree or associate degree with equivalent experience.</li></ul>Pay Range The typical pay range for this role is: $60,522.80 - $129,600.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/17/2024

Case Manager RN

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. The Administrative Assistant will report to the Senior Managing Paralegal and will work closely with labor, employment law attorneys, paralegals, and staff, along with colleagues in other designated business units and third parties. Position Summary: The Administrative Assistant will provide administrative support to 3-4 attorneys and paralegals in the labor and employment segment of the Legal Department. General duties include processing incoming mail; scheduling and maintaining appointment calendars meetings, and conference calls; processing various invoices and payments, independently preparing robust PowerPoint presentations and Excel spreadsheets; booking travel arrangements and processing expense reports providing back-up support for other team members in the legal department, as needed. Other duties may include processing of third party employment subpoenas and monitoring the status of the subpoena ensuring a timely and complete response; opening new matters in an electronic billing system; timely and accurately triaging and assigning legal matters to internal stakeholders and legal counsel; assisting with case management throughout the life of the case; facilitating the litigation hold process; gathering paper and electronic records; creating reports; and performing other administrative duties as requested. The successful candidate will be required to work from the Company's offices and may be permitted to work a hybrid, work-from-home schedule from time-to-time when deemed appropriate. Required Qualifications :<ul><li>&bull; 5+ years of experience working in an office environment</li><li>&bull; 5+ years of experience with Microsoft products including Outlook, PowerPoint, Excel and SharePoint</li><li>&bull; 2+ years of administrative assistant experience managing calendars for multiple individuals in Senior Director or VP levels and above</li></ul>Preferred Qualifications:<ul><li>Experience with labor and employment and/or litigation legal practice</li><li>Experience with electronic ebilling system</li><li>Must be organized, detail-oriented and able to handle a busy workload in a fast-paced and dynamic environment</li><li>Strong work ethic</li><li>Strong communication skills, including the ability to interact with outside counsel</li><li>Ability to handle and prioritize work among multiple simultaneous projects</li></ul>Education: <ul><li>Associate's Degree required</li><li>Bachelor's Degree preferred</li></ul>Pay Range The typical pay range for this role is: $19.52 - $42.91 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/17/2024

Administrative Assistant

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Rep I, Site of Care Support is responsible for reviewing and coordinating in-bound Site of Care referrals for infusion patients. They serve to support the Site of Care department by processing incoming referral received from the precertification department, communicating with, and supporting internal and external partners. Responsibilities include reviewing insurance benefits (both medical and pharmacy), claim history review, maintaining complete, timely, and accurate documentation of all referral requests in CRM, precertification vendor changes, communicating with the physician's office, assisting with escalating issues to the clinical and leadership team(s) as needed. Strong candidates will be those that demonstrate flexibility and experience working under pressure with an awareness of and ability to meet deadlines. Required Qualifications Excellent verbal and written communication and interpersonal skills; Ability to maintain patient confidentiality; Demonstrated sense of urgency with assignments; Ability to maintain confidentiality of information. Proficient computer skills and the ability to navigate in a Windows based environment; Ability to follow directions, as well as multi-task; Ability to quickly learn new computer applications; Seeks ways to collaborate and reach consensus with peers; Actively works to build strong working relationships; Able to customize messages and delivery to broader audiences; Demonstrated problem-solving ability and attention to detail. Proficient in Microsoft Excel and Outlook Self motivated Proven organizational and time management skills High accuracy and attention to detail Preferred Qualifications Healthcare/Pharmacy Experience Salesforce Experience Education H.S or Equivalent Pay Range The typical pay range for this role is: $17.00 - $25.65 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 06/13/2024

Site of Care Support Representative - Work From Home

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The District Support Pharmacist Leader (DSPL) plays a critical role in cultivating a culture of excellence in pharmacies across their market. An inspiring coach and leader of people, the DSPL is focused on building community and comradery among District Support Pharmacists (Floater Pharmacists) by identifying and addressing performance opportunities and promoting best practices and change management efforts. They will also support novel program awareness, onboard newly hired Pharmacists, facilitate the transition of new Pharmacist Graduates, and recognize colleagues for success. The DSPL consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities. A role model for all, the DSPL also demonstrates our Heart At Work behaviors, and sets the bar for other Pharmacists by their example. The DSPL is responsible for the direct and effective management of all District Support Pharmacists (DSPs), specifically:<ul><li>Conducting weekly check-ins with all DSPs to ensure awareness and alignment to all corporate announcements and initiatives</li><li>Communicating weekly with DSPs to inform the group about district priorities and goals</li><li>Traveling the District and conducting monthly observations or store visits" to observe each DSP in action, providing in-the-moment coaching and feedback to aid in colleague development.</li><li>Teaching DSPs about new programs coming to the district either in person and/or via phone</li><li>Collecting, interpreting, and acting on feedback from pharmacy teams when DSPs have worked shifts</li><li>Supporting the improvement of pharmacy performance measures (e.g., WeCARE, mCC, mPC, CRS, etc.) by coaching DSPs and through consistent follow-up</li><li>In the normal course of observations, advocating for DSPs by providing additional ad hoc feedback, coaching, and support to Pharmacy Managers, Staff Pharmacists, and Technicians where needed, and providing visibility to the District Leader, RX of any perceived performance gaps for these colleagues</li><li>In the normal course of observations, advocating for DSPs by providing additional ad hoc feedback, coaching, and support to Pharmacy Managers, Staff Pharmacists, and Technicians where needed, and providing visibility to the District Leader, RX of any perceived performance gaps for these colleagues</li><li>Conducting new Pharmacist onboarding for the District, including educating and training new Pharmacists on CVS workflow and best practices in their first 90 days of employment with CVS</li><li>Facilitating new Pharmacist Graduate transitioning, transforming the Graduate from an Intern to a fully operational Pharmacist with the ability to independently function and lead their own pharmacy team</li><li></li><li>Primary Job Duties & Responsibilities: 1. People Leadership, Management & Development</li><li>Support selection, hiring, promotion, and termination of DSPs.</li><li>Complete mid-year and annual performance evaluations for DSPs.</li><li>Align and engage DSP colleagues around common goals</li><li>Influence DSP behavior about novel programs in their district</li><li>Build a culture of connectedness and camaraderie amongst DSPs in group communications</li><li>Travel the district to observe DSPs on the bench and provide in-the-moment coaching</li><li>Collect feedback on DSP performance; interpret and deliver feedback and recognition</li><li>Collect district-wide feedback from DSPs; interpret and deliver that feedback and recognition</li><li>Facilitate DSP training and development in group or singular settings as needed</li><li>Deliver targeted coaching and counseling for individual DSPs as needed</li><li>Partner with the DL, RX to evaluate and promote DSPs within the market</li><li>Partners with DPC to be aware of DSP vacations, attendance and related information</li><li>Educate and train new hire Pharmacists on CVS workflow and best practices</li><li>Facilitate the transition of Grad Interns into the Pharmacist role once licensed</li><li></li><li>2. Business / Financial Planning</li><li>Actively review relevant District business reports to support coaching and training of DSPs</li><li>Partner with District Leader, RX to create and facilitate action plans for DSPs</li><li>Partner with District Leader, RX to build profitable pharmacy business and script growth through execution of clinical and patient care programs</li><li></li><li>3. Operations</li><li>Work the bench in stores across market to support the business needs</li><li>Share best practices of pharmacy operation across the market with all pharmacy teams</li><li>Lead the pharmacy team during each worked bench shift to engage and align on the top opportunities of the day and ensure all required work is delegated, followed up on, and completed prior to the end of each shift</li><li>Complete all operational tasks required of a Pharmacist working the bench (e.g. prescription fulfillment, register operations, oversee patient care, patient safety, inventory maintenance, and business operations) based on CVS policy/procedure and state-specific guidance.</li><li>Execute required Pharmacy quality assurance, compliance policies and Pharmacy SOPs</li><li>DSPL recommended as most appropriate coverage during short-term DL absence (i.e. myTime coverage)</li><li></li><li>4. Customer Service</li><li>Complete all customer service duties required of a Pharmacist, i.e.</li><li>o Provide tailored, market-differentiated holistic health counseling</li><li>Provide wellness services (e.g., immunizations)</li><li>Focus on providing differentiated customer service</li><li>Support customer complaint resolution</li><li>Ensure closing the loop of feedback with customers in myCustomer connection</li><li>Follow-up with DSPs on feedback received via myCustomer Connection</li><li>Required Qualifications<ul><li>1+ years of experience as a Pharmacy Manager at CVS managing Pharmacists and business outcomes or equivalent retail leadership experience required</li><li>Currently employed as a licensed Pharmacist in at least one state the District covers</li><li>Completion if all required training for current role</li><li>Bachelor's degree</li></ul>Preferred Qualifications<ul><li>Completion of DevelopU for Leaders</li><li>Doctorate</li></ul>Education<ul><li>Bachelors Degree Required</li><li>Doctorate Preferred</li><li>Active Pharmacist License in the state where the District is located; active Pharmacist License in at least one state when the District covers more than one state</li></ul></li></ul>Pay Range The typical pay range for this role is: $0.00 - $0.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/31/2024 CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

Distr Support Pharmacy Ldr

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary CVS Health's Analytics & Behavior Change (A&BC) is an organization working to solve some of the most challenging problems at the intersection of technology and healthcare. A&BC leverages advanced analytics, machine learning, modeling, and a hypothesis-driven approach to transform data into actionable, customer-centric insights to drive growth, improve health outcomes and access to health care across all our businesses in CVS Health. Our data teams build next generation data and machine learning platforms and products in the cloud that help power CVS Health to make healthier happen for 100+ million customers. As a Principal Product Manager within A&BC you will be responsible for leading the development and launch of analytic powered applications for internal users. This role requires a strong understanding of product management, software development, data analytics and business strategy. The ideal candidate will be able to work effectively with cross-functional teams to bring data-driven products to market. Responsibilities &bull; Develop user stories, acceptance criteria, and detailed product specifications to communicate feature requirements to Data Science, Engineering, Stakeholder teams &bull; Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses &bull; Collaborate with designers to create UX flows, wireframes and product designs &bull; Define, monitor and analyze product performance metrics, identifying opportunities for improvement and optimization &bull; Draft, refine and communicate business cases to key stakeholders to obtain input and buy-in &bull; Work with customers, end users, GTM and other stakeholders to continuously evolve the roadmap &bull; Clarify and coordinate dependencies with other product teams and stakeholders, and mitigate the risks and dependencies proactively &bull; Support the establishment and maintenance of release-management, product planning and launch frameworks &bull; Develop and execute strategies for proactive user support and issue resolution &bull; Demonstrate and support dissemination of best practices for product management, product development, release management and user support &bull; Champion Agile methodologies and lean practices in product development Required Qualifications &bull; 8+ years' experience working cross-functionally with Data Science & Engineering teams &bull; 3+ years' Product Management experience, particularly in software development &bull; Demonstrated ability to communicate (oral and written), with experience in communicating technical concepts and implications to business stakeholders and customers as well as business concepts and requirement to Data Science, Engineering, and other technical teams &bull; Familiar with user experience design and testing methodologies &bull; Experience in stakeholder management &bull; Proven track record of managing all aspects of a successful product throughout its lifecycle &bull; Familiarity of Data Science concepts &bull; Ability to drive outcomes in complex environment Preferred Qualifications &bull; Proven track record of managing all aspects of a successful analytics product throughout its lifecycle in Enterprise B2B products context &bull; Deep knowledge of various types of healthcare data, including strong grasp of data nuances, common use cases, and limitations, with experience in common analytics tools &bull; Demonstrated ability to succeed in a complex environment and influence adoption of new thinking and find innovation opportunities &bull; Strong interest in the Healthcare and Pharmaceutical sector Education &bull; Bachelor's degree in Computer Science, Engineering, Data Science, Analytics, Mathematics, Physics, Applied Sciences, or a related field. Master's Degree preferred. Pay Range The typical pay range for this role is: $144,200.00 - $288,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/01/2024

Principal Product Manager - Clinical Analytics

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path to better health - from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the most significant roles in our company - delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to leading and directing your Pharmacy Staff, comprised of both staff Pharmacists and Pharmacy Technicians, you are accountable for the management, oversight and operation of all aspects within your pharmacy. This includes:<ul><li>Patient Safety</li><li>Pharmacy Professional Practice</li><li>Regulatory Requirements</li><li>Quality Assurance</li><li>Customer Service</li><li>Personnel Management</li><li>Inventory Management</li><li>Financial Profitability</li><li>Loss Prevention</li><li>Workflow Management A key component of the Pharmacy Manager role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will:</li><li>Lead with Heart - display empathy and compassion for your patients, customers, caregivers and colleagues on your team</li><li>Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues' strengths, address development opportunities and decrease knowledge gaps</li><li>Identify critical business opportunities and meaningful solutions to drive growth and improve performance in your pharmacy</li><li>Successfully implement those solutions by leading your team to achieve specified goals</li><li>Adapt to change and adjust plans to thrive in a dynamic community healthcare setting</li><li>Seek new ways to grow, collaborate with others and deliver better outcomes</li><li>Align others around purpose to gain support and commitment</li><li>Facilitate a 'team' culture that promotes caring, energy, enthusiasm and pride</li><li>Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors</li></ul>*The above represents a summary of the functions of a Pharmacy Manager. Additional functions and physical requirements are available on the full job description. Required Qualifications <ul><li>Active Pharmacy License in the state in which you are employed</li><li>Not on the DEA Excluded Parties List</li><li>Immunization Certification through an accredited organization (i.e. APhA)</li><li>Listed on the pharmacy state license as the 'pharmacist in charge'</li><li>Submission of required information/documents to your state PMP administrator to register for PMP access (in states with active PMP for pharmacist use)..Bachelor of Science in Pharmacy or Pharm. D. degree</li></ul>Pay Range The typical pay range for this role is: $65.00 - $81.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/31/2024 CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

Pharmacy Manager

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications<ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state</li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted</li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately</li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription</li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication</li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul>Preferred Qualifications<ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $21.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 08/11/2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary: Looking for a career that rewards you? As a Front End Pharmacy Technician with Omnicare, you will not only find rewarding work in your community, but a team focused on providing a supportive and innovative team environment for all members. Day In The Life: As a Front End Pharmacy Technician, you will perform order entry tasks and collaborate with other team members in the medication dispensing process at our closed-door pharmacy. Our front-end team is focused on entering in orders, working alongside the pharmacist to ensure accuracy, and providing best in customer service. Additional tasks and responsibilities include:<ul><li>Triaging customer service requests by department, urgency, and information/response required</li><li>Calculating and/or verifying correct dosage based on prescriptions</li><li>Assist in reviewing the narcotic Rx's are back in timely manner</li><li>Providing dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags</li><li>Creating and maintaining accurate customer records</li></ul> The Team: Omnicare, a CVS Health Company, provides care to those in skilled nursing facilities, assisted living communities, and chronic care settings. Although Omnicare pharmacies are not open to the public, you'll work amongst great colleagues in a supportive environment aligned with the company's mission, allowing our customers to focus on giving their patients the best care. Schedule/Availability Requested: Wednesday through Saturday - 32 hours - Second Shift Required Qualifications: <ul><li>Certification/licensed/registered pharmacy technician or as required by state law</li><li>One (1) or more years of experience as a pharmacy technician</li></ul> Preferred Qualifications: Additional Skills/Experience, but not Required:<ul><li>Prior experience in the long-term care industry</li><li>PTCB National Certification</li></ul> Education: <ul><li>Verifiable High School Diploma or GED</li></ul>Pay Range The typical pay range for this role is: $17.00 - $29.88 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 08/11/2024

PHARMACY TECHNICIAN-CALL CENTER/CUSTOMER SERVICE/SECOND SHIFT

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path to better health ΓÇôfrom advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the most significant roles in our company ΓÇô delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to leading and directing your Pharmacy Staff, comprised of both staff Pharmacists and Pharmacy Technicians, you are accountable for the management, oversight and operation of all aspects within your pharmacy. This includes: <li>Patient Safety </li><li>Pharmacy Professional Practice </li><li>Regulatory Requirements </li><li>Quality Assurance </li><li>Customer Service </li><li>Personnel Management </li><li>Inventory Management </li><li>Financial Profitability </li><li>Loss Prevention </li><li>Workflow Management A key component of the Pharmacy Manager role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: </li><li>Lead with Heart ΓÇô display empathy and compassion for your patients, customers, caregivers and colleagues on your team </li><li>Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues' strengths, address development opportunities and decrease knowledge gaps </li><li>Identify critical business opportunities and meaningful solutions to drive growth and improve performance in your pharmacy </li><li>Successfully implement those solutions by leading your team to achieve specified goals </li><li>Adapt to change and adjust plans to thrive in a dynamic community healthcare setting </li><li>Seek new ways to grow, collaborate with others and deliver better outcomes </li><li>Align others around purpose to gain support and commitment </li><li>Facilitate a ΓÇÿteam' culture that promotes caring, energy, enthusiasm and pride </li><li>Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors </li><li>The above represents a summary of the functions of a Pharmacy Manager. Additional functions and physical requirements are available on the full job description.</li><li>Active Pharmacy License in the state in which you are employed </li><li>Not on the DEA Excluded Parties List </li><li>Immunization Certification through an accredited organization (i.e. APhA)</li><li>Listed on the pharmacy state license as the ΓÇÿpharmacist in charge' </li><li>Submission of required information/documents to your state PMP administrator to register for PMP access (in states with active PMP for pharmacist use)..Bachelor of Science in Pharmacy or Pharm. D. degree</li>Pay Range The typical pay range for this role is: $65.00 - $81.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/31/2024 CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Perform pre and post case closure audits as well as policy and Job Instruction updates and staff education Required Qualifications Compliance experience Audit Experience Grievance and Appeals Experience Preferred Qualifications Please replace this section with the Preferred Job Qualifications Education High School Diploma or GED Pay Range The typical pay range for this role is: $19.52 - $40.90 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/31/2024

Grievance and Appeals- Quality Analyst

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications<ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state</li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted</li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately</li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription</li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication</li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul>Preferred Qualifications<ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 08/11/2024

You've invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you'll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: As a Graduate Intern, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to learning how to support the Pharmacy Manager in leading and directing your Pharmacy Technician Support Staff, you are accountable for learning how to support the management, oversight and operation of all aspects within your pharmacy. This includes:<ul><li>Quality Assurance</li><li>Patient Safety</li><li>Pharmacy Professional Practice</li><li>Regulatory Requirements</li><li>Customer Service</li><li>Personnel Management</li><li>Inventory Management</li><li>Financial Profitability</li><li>Loss Prevention</li><li>Workflow Management</li></ul>A key component of the Graduate Intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will:<ul><li>Lead with Heart - display empathy and compassion for your patients, customers, caregivers and colleagues on your team</li><li>Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues' strengths, address development opportunities and decrease knowledge gaps</li><li>Identify critical business opportunities and contribute to the development of meaningful solutions to drive growth and improve performance in your pharmacy</li><li>Successfully implement those solutions by leading your team to achieve specified goals</li><li>Adapt to change and adjust plans to thrive in a dynamic community healthcare setting</li><li>Seek new ways to grow, collaborate with others and deliver better outcomes</li><li>Align others around purpose to gain support and commitment</li><li>Actively contribute to a 'team' culture that promotes caring, energy, enthusiasm and pride</li><li>Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors</li></ul>Required Qualifications:<ul><li>Active Pharmacy Intern License in the state in which you are employed</li><li>Not on the DEA Excluded Parties List</li><li>Immunization Certification through an accredited organization (e.g., APhA)</li><li>No pending felony charges or convictions for criminal offenses involving controlled substances</li></ul>Education: Current enrollment in a School of Pharmacy in the 4th year, who will be graduating with a Pharm. D. degree in 2024 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. We anticipate the application window for this opening will close on: 07/03/2024

Pharmacy Intern - Grad

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Join the Coram/CVS team as a Patient Care Coordinator! This customer service facing position interacts directly with patients, physicians, caregivers, and internal departments to answer questions, solve problems, provide education, and maintain our company's reputation for high-quality service. It requires independent and self-directed performance. The primary function is to provide a seamless onboarding experience for new infusion patients to CVS Specialty and Coram. This position requires a working knowledge of insurance, health care, processing of new referrals, providing customer education, and routine assessment and problem identification. Challenge your healthcare training or current administration knowledge and customer services skills to make a difference in a patient's life by supporting new patient referrals and admissions. Individuals who can balance compassion and kindness with professionalism and customer service will thrive in this position. Become part of the CVS Health family by joining a growing sector of the healthcare industry, offering a rewarding career and opportunity for advancement. Coram CVS/specialty infusion services is a Fortune 7 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation. Learn more about us: https://www.youtube.com/user/CoramHealthcare or https://www.youtube.com/user/CVSPharmacyVideos Required Qualifications : &bull; Minimum two years experience in customer service and/or healthcare environment &bull; Minimum two years healthcare insurance coverage/benefit experience &bull; Minimum one year experience working in Microsoft Office, specifically Excel, Outlook, and Word. Required Qualifications &bull; Minimum two years experience in customer service and/or healthcare environment &bull; Minimum two years healthcare insurance coverage/benefit experience &bull; Minimum one year experience working in Microsoft Office, specifically Excel, Outlook, and Word. Preferred Qualifications &bull; Preferred experience working with healthcare insurance and medical terminology &bull; Preferred Certified Pharmacy technician Education Verifiable High School diploma or GED is required Pay Range The typical pay range for this role is: $17.00 - $28.45 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 11/04/2024

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